Why users that have completed a course are not visible in the Reports

If you have been informed by users of the completion of a course that isn't visible under the reports, two things may have happened:

First, the users were assigned to the course with an Instructor role
.

Instructors can view and complete the courses in order to complete tests however, their progress is not recorded.

You can solve this by changing the user's role to the course from Instructor to Learner (1).



Second, you have shared the course with an unregistered user. 

Users that access a shared course through the public URL, do not show up under the reporting features,. If the user does not register or sign up at the end of their log in, the system can not identify the users that have completed the course. 

In case you have shared a course accidentally, you can solve this issue by simply un-sharing (1) the course. Users will now be obligated to log in to access its content.



Courses

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  6. How to publish your Adobe Captivate project to TalentLMS
  7. How to set a prerequisite for a course
  8. Why courses may have the indication "Try it for free"
  9. How to create a new unit by drag and drop
  10. How to set up completion rules
  11. How to automatically assign courses to users upon registration
  12. Why users that have completed a course are not visible in the Reports
  13. Why can't I see reports for the questions under the units
  14. How to add smart tags to content
  15. How to enable the course summary page
  16. How to add users to courses
  17. How to add custom fields to courses
  18. How to enable course rating
  19. How to create a Learning Library
  20. How to massively un-assign users from courses
  21. How to massively assign/remove a course to/from all Branches/Groups
  22. How to copy courses between portals
  23. How to change the expiration date of a course for specific users
  24. How to add the course score to the Notifications/Certifications
  25. How to check which courses were copied from my domain to another one
  26. How to see the previous Assignment attempts
  27. Why is the "Go to course" button missing from my courses
  28. How to display the course progress on the header
  29. How to access the assignments submissions
  30. How to check a course for mobile compatibility
  31. Which content types are supported in the Mobile app
  32. How to work with Assignments
  33. How to perform mass actions on Courses

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