SCORM and browser compatibility

Cookies set by a website from a domain different than the one a user is currently visiting are usually referred to as “third-party” cookies. As with standard cookies, third-party cookies are used for multiple reasons, such as remembering personalization options, user preferences and even tracking information. 

Serving SCORM content through our CDN, requires allowing your browser to accept third-party cookies. Most browsers have this option enabled by default, but if not (e.g. Safari), or if you have manually disabled this option, you should enable it for the SCORM content to load properly.

How to enable third-party cookies:

Firefox
- Click the menu button and choose “Options”
- Select “Privacy and Security” and go to the “History” section
- In the drop-down menu next to “Firefox will” choose “Use custom settings for history”
- Make sure the “Accept cookies from websites” checkbox is checked
- In the drop-down menu next to “Accept third-party cookies” choose “Always”

Google Chrome
- Go to “Settings”
- At the bottom, click “Advanced”
- Under “Privacy and security” click “Content settings”
- Click Cookies
- Make sure “Allow sites to save and read cookie data” is on
- Turn “Block third-party cookies” off

Internet Explorer
- From the explorer menu on the upper-right select “Internet Options”
- Click on the Security tab
- Move the “Security level” bar to “Medium”
- Click “Ok” and restart Internet Explorer

Microsoft Edge
- Go to Settings
- Click “View advanced settings”
- Find the “Cookies” option and select “Don’t block cookies” in the dropdown

Safari (Mac)
- Open Safari and in the top left corner of your screen click on Safari and select “Preferences”
- In the preference window select the “Privacy” option
- In the “Cookies and website data” area select “Always allow”
* If you do not see the option "Always allow". If so, you should see a setting named "Prevent cross-site tracking". Please make sure this setting is disabled.

Safari(iOS)
- On your iPhone or iPad, go to Settings
- Select “Safari”
- Under “Privacy & Security”, select “Block Cookies”
- You will be shown a list of options. Select “Always Allow”
* If you do not see the option "Always allow". If so, you should see a setting named "Prevent cross-site tracking". Please make sure this setting is disabled.  

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