sync course users except users that have completed the course
Right now, when you sync a course file, it resets the course completion status and percentage for any users who have been manually marked as "complete." So even though they have completed it offline, if you sync a course file, Talent shows that they have not. This causes all sorts of confusion and problems for customers. Right now, there is a box you can uncheck so that it does not remove certifications. I propose they likewise add a box to check/uncheck so you can choose to "sync course users except users that have completed the course."