Support, Knowledge Base & Feature Ideas

Knowledge Base

  1. Branches 

    1. How to work with Branches
    2. Branch naming restrictions
    3. How to switch to another Branch
    4. How to use Branches for multi-purpose training
  2. Billing & Plans 

    1. How paid plans work and what are their limits
    2. How to calculate monthly fees when Upgrading or Downgrading mid month
    3. What happens if I cancel my Subscription mid month
    4. Where to get the Invoice for your Subscription payments
    5. How to delete your account
  3. Certifications 

    1. How to work with Certifications
    2. How to add your logo in a certification
    3. How to select between landscape and portrait certifications
    4. How to enable sharing certifications using LinkedIn's "add to profile" button
  4. Compliance 

    1. WCAG/WCAG-2/WAI/Section 508/ADA Compliance
    2. TalentLMS support for 21 CFR Part 11
  5. Courses 

    1. How sorting works for Courses
    2. How to support Compliance training with TalentLMS
    3. Course time limits & expired courses
    4. How to work with Articulate Storyline content on an iPad
    5. How to publish a course created in Lectora in TalentLMS
  6. Discussions 

    1. How to work with Discussions
    2. How to use Discussions as Units Content
  7. Events Engine 

    1. How to work with Notifications
    2. How to work with Actions
    3. How to set up an Instant Course Completion Notification
  8. Files 

    1. Upload limits
    2. How to share files with users
    3. How to upload files from Dropbox to TalentLMS
    4. How to add files to a user's profile
    5. How to add files to Branch/Group members profile
  9. Gamification 

    1. What Gamification characteristics are supported
    2. How to customize the Gamification experience
    3. How to synchronize Badges with Mozilla's Backpack
    4. How to see the Gamification Reports
    5. How to customize Badges
  10. Generic 

    1. How to first start out in TalentLMS
    2. How to reset your password
    3. What browsers are supported
    4. How to customize the homepage
    5. How to work with Groups
  11. Importing 

    1. How to import historic data of courses completion
  12. Integrations 

    1. Can I integrate my site with TalentLMS? Do you offer an API?
    2. TalentLMS-Shopify Integration with the Native app
    3. How to integrate TalentLMS with MailChimp, Zendesk, Uservoice, Salesforce, etc
    4. How to use the TalentLMS and Zopim integration
    5. How to integrate Shopify and TalentLMS
  13. Marketplace 

    1. How Marketplace works
  14. Payments 

    1. How to setup Paypal payments for courses
    2. How to setup Stripe payments for courses
    3. How to work with Discounts
    4. My course has a price but it still shows as Free on Catalog
    5. How to work with Coupons
  15. Product News 

    1. Release Notes September 2016
    2. Release Notes May 2016
  16. Reports 

    1. How to build Custom Reports
    2. How to view the portal's infographic
    3. How to view the user's infographic
    4. How to work with the Extended Timeline
  17. Single Sign On (SSO) 

    1. How to configure SSO with an LDAP identity provider
    2. How to configure SSO with a SAML 2.0 identity provider
    3. How to configure SSO with Microsoft Active Directory Federation Services 2.0 (ADFS 2.0) Identity Provider
    4. How to configure SSO with OneLogin
    5. How to configure SSO with Okta
  18. Settings 

    1. How to map a domain with TalentLMS
    2. How to assign a set of courses to new users directly
    3. How to make the course catalog visible to non-registered users
    4. How to replace words or phrases with your own
    5. How to prevent multiple logins from the same user
  19. Tests 

    1. How question weights work
    2. How to import questions using GIFT/AIKEN format
    3. How to add audio to test questions
    4. How to prevent copy/paste on "free text" questions
    5. How to disable copying question text
  20. Theming 

    1. How to modify the CSS of your domain theme
    2. Selecting a CSS to modify the default font on units
    3. How to discover the CSS element for a specific page object
  21. Units 

    1. How updating Units works while people have the related Course
    2. How to preserve audio and animation on Presentations
    3. How to create an Instructor-Led Training (ILT) unit
    4. What a "Sample" Unit is and how to work with it
    5. How to embed Prezi, Vimeo or Wikipedia content
  22. Users 

    1. How to share courses with end-users
    2. How to prevent users from self-registering to courses
    3. How to allow end-users to self-register
    4. How to allow end-users to sign up with their Linkedin, Facebook or Google Account
    5. How to change the status of a user in a course
  23. All articles 

    1. How to map a domain with TalentLMS
    2. How paid plans work and what are their limits
    3. Can I integrate my site with TalentLMS? Do you offer an API?
    4. How to share courses with end-users
    5. Upload limits
    141 articles 

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